Q: What are your cancellation policies? Can I cancel because of the weather, etc?

A: Camping/Cabin Reservation Policy: Reservations confirmed upon receipt of 50% down. Balance due 30 days prior to arrival. Reservations made less than 30 days, requires full payment. We accept Mastercard/Visa/Discover. Rates are subject to change without notice. If you must cancel, you may choose between a rebooking or a 90% refund on cancellations made 30 days prior to date of reservation.  On cancellations less than 30 days, you may receive either a rebooking or a 90% refund, ONLY IF RE-RENTED for your ENTIRE RESERVATION PERIOD. NO REFUNDS OR RE-BOOKINGS ON CANCELLATIONS OF 3 DAYS OR LESS.  RE-BOOKED Reservations are only good for the year the original reservation was made. Understand that we cannot be held responsible for weather, illness, work schedules, or other situations affecting our guests and therefore, enforce our cancellation policy regardless of circumstances. For these reasons we do recommend travel insurance.

Boat Rental Reservation Policy: All boat rentals require full payment when making reservation. All boat captains shall be a licensed driver over the age of 25 years, with current vehicle insurance, $1,000 on Mastercard/Visa/Discover for a damage deposit and must have a boater's safety card. We can issue a 1 day card for the day of the rental. Must have adequate tow vehicle with a class II hitch or better and have tow/trailer competency. All passengers must sign a waiver/liability release for prior to boarding watercraft. A late return fee of $100/hour applied. Boat Captain shall be held financially responsible for any damage or loss to watercraft or equipment. If you must cancel, you can RE-BOOK without any penalty with a 72 hour (3 Days) advance notice so we can try to re-book your current reservation. Cancellations less than 72 hours (3 Days) in advance will result in forfeiture of total deposit. Cancellations less than 30 days but more than 3 days, you may choose between being refunded 90% ONLY if re-rented for your reservation period (10% cancellation fee applied) or you may re-book without any penalty. Cancellations over 30 days will receive either 90% refund without being re-rented (10% cancellation fee applied) or re-book without penalty. RE-BOOKED Reservations are only good for the year the original reservation was made. Understand that we cannot be held responsible for weather, illness, work schedules, or other situations affecting our guests and therefore, enforce our cancellation policy regardless of circumstances. For these reasons we do recommend travel insurance.

Regrettably, we cannot refund for changes in your plans or the weather. As with all adventure travel, we strongly recommend travel insurance.

Q: Are you right on the lake?
A: We are located at the southern end of Summersville Lake, less than 1 mile from Long Point Overlook and the shores of Summersville Lake. Although you may see an occasional speedboat from your front porch or campfire, there is over 100’ feet of vertical sandstone that separates us from the shoreline. The view of Summersville Lake and the mountains beyond are spectacular. We are literally “part of the scenery”, and direct access via a 1 1/4 mile woodland trail, is limited to those of a sound body and a spirit for adventure. For the less able bodied, continue past our entrance another two miles West on Highway 129 (Summersville Lake Road) to the Summersville Dam, the largest earthen dam East of the Mississippi River, where you will find swimming beach, boat launch –n- such. As you are driving across the Dam, be sure to check out the Gauley River National Recreation Area on your left.

Q: Do you allow pets?
A: Yes, we love pets . . . but we know pets. We ask that you be considerate of our other guests by keeping your pet on a leash not to exceed 10 feet and please pick up after them. If left unattended, pets shall be securely crated with their needs met . . . or if you love your pet as much as we love ours, we can arrange pick up and delivery service with one of the many well run local boarding kennels in our area. Please refrain from allowing your pet into the showerhouse or non pet friendly cabins. Aggressive animals will not be tolerated, and we ask that all of our guests, human or otherwise, respect our evening quiet hours.

Q: Do you have quiet hours in the campground? What about a campground host or night attendant?
A: Yes, we live here and encourage people to enjoy the outdoors as much as we do . . . as long as their good times do not encroach on others. For this reason, we ask that all of our guests respect our quiet hours from 11:00 pm to 7:00 am. Our onsite campground hosts are always at your service and pride themselves on meeting your needs. On more than one occasion, one of our night owls has commented on how helpful Ed and Mona, and Nathan have been at procuring that 2:00 am bundle of firewood, or assisting with locked in keys.

Q: How many people can we have on our campsite?
A: Although our sites are spacious enough to allow for several tents both large and small, we ask that you limit your occupancy to 8 persons or less and no more than two vehicles per site. If you are looking for more elbow room to spread out, we suggest that larger groups consider two adjacent sites or one of our group areas where acres of privacy abound.

Q: Do you have a store? What is nearby?
A: We do not currently have a store, although one is currently in the works. We do however, have a gift shop at the office/check-in where besides the basics, (firewood and ice), you can also find some camper essentials, sunscreen, bear bells, tee shirts -n- such. You can also find some camper essentials at U Save Travel Plaza, just down the hill from our entrance, and Mabel's Diner does a pretty good breakfast 24/7 and serves a great “truck stop” size Cheeseburger. They also offer a self serve laundry area for those folks just passing through. Two minutes down Summersville Lake Road in the other direction, (just before the dam) is Christy’s Trading Post. There you will find anything that you may need on your way to the lake. To fill a larger grocery list or find a specialty item, Summersville is only ten minutes North on US 19, or Fayetteville is just twenty minutes to the South.

Q: How close are you to other activities? What else is there to do in the area?
A: In and beyond the Gauley National Recreation Area, Meadow River and New River Gorge National River areas are a plethora of places to go and things to do. We are in the heart of whitewater rafting country, with over a dozen quality river companies to choose from, the closet being only minutes from us. We can also give you heads up on the best rock climbing, mountain biking, horseback and ATV trail riding, both guided and on your own. From hunting antiques and exhibition coal mines to wild side cave tours and scuba charters, our rainy day itineries can rival the best of what some areas have to offer.

Q: Do you offer seasonal sites?
A: We do offer deals on weeklong stays, (stay six nights and the seventh is on us), and we encourage folks to stay and relax as long as they like, but we do not offer long term residency, and here’s why. If you camp as much as we do, you’ve no doubt felt that at times, some seasonal parks tend to lose that vacationers “sense of adventure” that we all seek in choosing a campsite . . . and that’s just not us. Spend a night or two with us and we think you’ll agree that a campground should remain a tranquil setting to setup camp, and if you wish to store a camper or boat with us . . . well, we have a separate area for that.

Q: Can you store my camper? What about boats?
A: Yes, with advance notice we can store your boat or camper long term. All of our storage is now year round. We no longer do short stays or just the summer months. We maintain over 50 spaces in the storage area and can accommodate rigs up to 40’ in length. At only $1.25 per foot per month, you pay for only 11 months on year round storage rate. Call the office for more details.

Q: Do you have a playground or pool?
A: Our recreation area is centrally located near the shower house and within easy walking distance to most of the sites. Little tykes are always scrambling on the jungle gym or teeter totter and simply love our full size speed boat sandbox. We do, however, require parental supervision for all children. You’ll also find tetherball, bocce ball, carroms, horseshoes, and it seems that nobody can walk by the cornhole courts without being drawn in . . . it’s addicting. We don’t have a pool because we are near a lake, also a must see . . . go check it out!

Q: How far is it to the boat ramp?
A: The closest and most convenient lake access on the South side of Summersville Lake is less than three miles down Summersville Lake Road from us to the Battle Run Recreation Area. This is a comfortable tow on a two lane blacktop 50 mph road. On your way to the lake, be sure to slow down for the entrance to the Long Point Overlook on the right, it’s a must see.

Q: Can you take our rental boat to the lake for us?
A: The US Army Corp of Engineers maintains an exclusive contract with the marina to have their rental boats “dockside” for their customers. For us to transport boats to the lake for our guests makes our boats “water ready at the dock”, violating that agreement, therefore our folks must launch and retrieve their own boats for now . . . but we’re working on it.

Q: What about kayaks and canoes?
A: For the vehicles with sports rack or luggage racks, rigging a paddle boat on top is a snap, and for other vehicles we have foam blocks that we keep on hand. It makes for a great vacation picture! We will of course, provide assistance getting it loaded on your vehicle, if needed.

Q: What do I need to tow a boat?
A: Your tow vehicle should be equipped with a Class II , frame mounted trailer hitch with a 2” ball, (Please, no bumper mounted balls), and a trailer light harness plug. All of our trailers are equipped with safety chains and hold down straps, and lights systems wired through a standard four pin harness. We do have harness adapters and hitch receivers available, if needed. No worries, we will couple our trailer to your vehicle and perform a walk around safety check to ensure that everything is right before you leave the boat yard. We do insist however that all drivers have prior towing experience.

Q: Can we bring our dog onboard?
A: Yes, several of our pontoons and fishing boats are pet friendly and with advance notice will do our best to accommodate your needs, but please understand that we will not honor a last minute pet request on one of our brand new boats. We do have a $40 non refundable pet fee.

Q: Do I need a fishing license? Where can I purchase one?
A: Yes, the state of West Virginia does offer a one day non resident fishing license for $3, available at www.wvdnr.org or at the local Wal Mart, located off of Route 19 North in Summersville.