Policies
BOAT RENTAL RESERVATION POLICY
All motorized boat rentals require full payment when making a reservation. All boat captains shall be a licensed driver over the age of 25 years, with current vehicle insurance and $1,000 on a Mastercard/Visa/Discover for a damage security deposit and boater's safety card. Must have adequate tow vehicle with a class II hitch or better and have tow/trailer compentency. All passengers MUST sign a waiver/liability release form prior to boarding watercraft. A late return fee of $100/hour applied. Boat Captain is the only person that can drive the boat. Boat Captain shall be held financially responsible for any damage or loss to watercraft/equipment while in their care. No exceptions! Our Boats run Rain or Shine. No refunds, we recommend travel insurance for this reason. You can obtain a lifetime boater's safety card from www.BoatSafe.com or an Instructor can issue you a card for ONE DAY the morning of your boat rental.
Kayak and Canoe Rentals can be rented by any licensed driver 18 years or older with current vehicle insurance, (you will be transporting your boat to the lake) and $100 Security Deposit on a Mastercard, Visa or Discover for any damages or loss to watercraft/equipment while in your care. Paddles, lifejackets, foam blocks, tie downs and straps are all included in your rental.
CAMPING AND CABIN RESERVATION POLICY
All Camping and Cabin Reservations confirmed upon receipt of 50% down. Balance due 30 days prior to arrival. Reservations made less than 30 days, requires full payment. We accept Mastercard/Visa/Discover. A $40 fee will be charged on all returned checks. Cabin Reservations must have a valid Mastercard/Visa/Discover Credit Card on file, in case of damages. Rates are subject to change without notice.
Internet Policies
Our internet provider has limits on our service plans. We provide access free of charge to allow our guests to look up local attractions, check email and perform basic tasks. Use of streaming video (i.e. utube, etc) and/or heavy downloads will exhaust our bandwith resulting in this service being discontinued. This type of useage shall be limited by all guests.
CANCELLATION POLICY
If you must cancel, you may choose between a rebooking or a 90% refund on cancellations made 30 days prior to date of reservation. On cancellations less than 30 days, you may receive either a Rebook or a 90% Refund, ONLY if re-rented for your entire reservation period.
No Refunds or rebooking on cancellations of 3 days or less.
RE-BOOKED Reservations are only good for the year the original reservation was made. Understand that we cannot be held responsible for weather, illness, work schedules, or other situations affecting our guests and therefore, enforce our cancellation policy regardless of circumstances.
For these reasons we do recommend travel insurance.
PET POLICIES
Pets are permitted in the campground and pet-friendly cabins only. You must sign a Pet Waiver upon check in. A maximum of two (2) pets permitted. There is a $40 non refundable cleaning fee for each pet staying in the cabins. Pets shall be securely crated, with their needs met, if left unattended in the cabin.
Pets shall be restrained in public areas at all times on a sturdy leash not to exceed ten (10) feet in length. Guests must clean up after their pet(s) including the yard around the cabin. Pet food should be kept inside or not left unattended, to avoid unwanted wildlife. We love pets... but we know pets! For this reason, we also require a Mastercard/Visa/Discover on file for any unforeseen circumstances. We ask that all of our guests, human or otherwise, respect our quiet hours.
Pets shall be restrained in public areas at all times on a sturdy leash not to exceed ten (10) feet in length. Guests must clean up after their pet(s) including the yard around the cabin. Pet food should be kept inside or not left unattended, to avoid unwanted wildlife. We love pets... but we know pets! For this reason, we also require a Mastercard/Visa/Discover on file for any unforeseen circumstances. We ask that all of our guests, human or otherwise, respect our quiet hours.
Places to go... Things to Do
Whitewater Rafting | Mountain Biking | Deepwater Solo Climbing
Horseback Riding | Fishing | Scuba Diving
ATV Trails | Antiquing | Vineyards
Exibition Coal Mine
Golfing

